Manager of Revenue Cycle

Regular Full-Time

Clearwater, FL, US

The Manager of Revenue Cycle manages staff in the day-to-day performance of their jobs. This position is also a client-facing position which will provide timely follow-up of client inquiries, root cause of client issues, workflow enhancement, workflow, and operational efficiency enhancements. This position works closely with the Director of Revenue Cycle, staff, and the sales team. The Manager of Revenue Cycle must be able to manage both staff and clients.

What we offer:

• Health Insurance
• Vacation & Paid Time Off
• 401K Plan
• Professional Development
• Tuition Assistant
• Discounted Lunch Program
• Access to Campus Amenities

DUTIES AND RESPONSIBILITIES:

• Works with the Director of Revenue Cycle on new client implementation to ensure that accurate system setup and billing information is entered into the billing system correctly.
• Supervising the revenue cycle department in various duties, such as account management, communications with insurance providers, collections, cash posting, contract analysis, and billing.
• Managing staff performance by providing regular feedback, performance reviews, and one-on-one meetings.
• Reviewing financial hardship applications.
• Overseeing the hiring and On-boarding and compliance training of staff.
• Efficiently managing patient complaints concerning billing and collections.
• Planning and structuring the department workflow and staffing.
• Assures all follow-up and documentation has been provided including quotations and contracts
• Collects information to support department initiatives

Education Required:

• Bachelor’s degree in finance, business administration, healthcare administration, or related field, Billing and Coding certification is a plus.

Experience Required:

• Between 5-10 years of previous experience in Laboratory outreach billing, Revenue Cycle Management and Client Management.

Skills Required:

• Proficient in all Microsoft Office applications as well as medical office software; SoftAR is a plus.
• Proven experience in Laboratory/healthcare billing.
• Sound knowledge of health insurance providers.
• Strong interpersonal and organizational skills.
• Excellent customer service skills.
• The ability to work in a fast-paced environment.
• Knowledge and experience with setting up Payors

Travel Required:

5%

Equal Opportunity Employer

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Relocate:

• Clearwater, FL: Relocate before starting work (Required)

Work Location: In person